A ‘war stories’ session on support experiences… a chance to ask questions of a service tech (or pat them on the back if they’ve done something awesome). In return, we provide our Support folks with a chance to tell you how you can best help them help you – what information will make their task easier when it comes to providing you with the most timely assistance. We even discuss some horror stories!
Host Jeff Welton is joined by several Customer Service Technicians.
Nautel webinars (and Transmission Talk Tuesday round-tables) qualify for a ½ SBE Recertification Credit.
