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Privacy Policy

Last Updated and Effective: January 8, 2020

Nautel believes that your privacy on the internet is extremely important. For this reason, we do not trade, sell or rent personal information collected about you to any third parties.

This Privacy Policy outlines how Nautel may gather and use the information you provide.

What information does Nautel collect and how does Nautel use this information?

By visiting our web-site, you are under no obligation to provide any personal information to Nautel. However the information we learn from customers helps us personalize and continually improve your Nautel experience.

We receive and store certain types of information whenever you interact with us. For example, we obtain certain types of information when your Web browser accesses Nautel.com. We also receive and store any information you enter on the Nautel.com web site or give to us in any other way.

You may choose not to provide certain requested information, but then you might not be able to take advantage of some value-add features, including the Nautel Users’ Group (NUG). We also use the information you provide to analyze our performance, respond to your requests, provide support, improve our services and products, and to communicate with you.

For the purposes outlined in this section, we may request personal information from you, which may include your name, company, position, postal address, email address, telephone number, and similar contact data.

We collect passwords and similar security information used for authentication and account access (e.g. free NUG account).

Our websites allow you to contact us directly with questions or comments regarding our products, services, and the website. This process requires you to give certain personal information so that we may address your inquiry. And we may receive confirmation when you open and click in emails from us if your computer supports such capabilities. This helps us make our emails more useful and valuable to our customers.

In an effort to continually improve our products and services, we reserve the right to use your personal information to conduct Nautel market research and on-line surveys. This may include contacting recent and/or past Nautel web site visitors who have provided personal information to Nautel.

Our web servers and Google Analytics may automatically gather demographic, device and usage information. For example, number of visitors, average time spent on our websites, web browser being used, IP address, country, age, gender, and any programming errors or failures on any of our web sites in order to determine the effectiveness of the Nautel web sites.

We may also obtain data from third parties. These sources vary over time, but have included: Nautel’s social networks, service providers, industry partners with whom we engage in joint marketing activities, and publicly-available sources.

Does Nautel share your information with other third parties?

We do not sell, rent, or trade your personal information to third parties. However, we may share aggregate data about our sales, customers, traffic patterns, and other related site information with respectable third parties. None of this data is related to any individual’s personnel information.

We employ third-party companies and individuals to perform functions on our behalf. Examples include fulfilling and delivering orders, sending postal and e-mail. They have access to personal information needed to perform their functions but may not use it for other purposes.

How to access and update your information

You can review and amend your Profile and Mailing Preferences here.

If you have questions about or wish to update your personal information we have stored you may email [email protected] or write to use at the following address:
Nautel Ltd.
10089 Peggy’s Cove Rd
Hackett’s Cove, NS
B3Z 3J4 Canada

What is the policy regarding Nautel’s ownership of information?

All opinions, ideas, suggestions, and other feedback submitted to our websites may be used by Nautel, without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this.

There may be instances where we request or permit the submission of your opinions/ideas. In such instances you will be required to agree to the terms of a Nautel prepared agreement related to the provision of such information prior to its submission.

What about Nautel’s links to other sites?

We may add external links to other related websites. We will certainly try to link to websites that maintain the same high regard for privacy on the Internet as we do; however, we are not responsible for the content or the data gathered on such linked sites.

California Do Not Track Disclosure

Given that there is no currently accepted standard on how to respond to Do Not Track signals, Nautel does not recognize or respond to such signals.

Will this Privacy Policy change?

Nautel may change this policy at any time, so please review this policy periodically. When we make changes we’ll update the “Last Updated and Effective” date located at the top of this page.