It’s no secret that most manufacturers use bought out third-party power supplies – there are reasons for that, as a company that does nothing but make one product will tend to make that product better, more efficient and less expensive than a company that does a bunch of things ever could, but there are certainly drawbacks. Those can take the form of suppliers choosing to get out of the market, or keeping information proprietary, limiting the possibility of repair, among other things.
In this session, we talk about that – and some of the things we’ve done and are doing to help our customers keep their investments going. On the same topic, we discuss Customer Support and how best to get the information you need to get things done, as well as what procedures we use to maximize support efficiency. Join Jeff and his special guests as we solve the problems of the world!
Special Guests: Scott Marchand, Nautel Product Support Engineer Manager, and John Wilton, Nautel Head of Customer Support.
Nautel webinars (and Transmission Talk Tuesday round-tables) qualify for a ½ SBE Recertification Credit.