As we continue to navigate a challenging 2020, be assured that everyone at Nautel is working hard to keep you on the air with rock-solid transmitters, replacement parts and technical support assistance.
Our U.S. and Canadian manufacturing facilities have shipped over 1,000 products so far this year and our Customer Support team has answered over 4,700 calls and handled over 4,500 cases. To provide you with worry-free transmission we’ve made some customer-focused process improvements. An example is our repair process which we’ve streamlined for better notifications and turnaround time.
Nautel’s Customer Support team is available 24/7/365 and has over 200 years of experience. Please don’t hesitate to reach out if there is anything we can do to help you stay ‘On Air’, whether it is technical assistance, replacement parts or even replacement transmitters. You can reach Nautel Support toll free at 1.877.628.8353 (or +1.902.823.5100 internationally), via email at [email protected] or via the web at http://support.nautel.com/
Thank you for broadcasting, trust that we’re here to support you… because radio matters.