Technical Resources

Browse our extensive library of technical resource materials.


  • FAQs Troubleshooting (requires NUG sign-in)
  • Product Documentation (requires NUG sign-in)
  • VS Series Quick Start Guides
  • Nautel PhoneHome™
  • Nautel Updater/Manager
  • FREE RF Toolkit
  • How To Support Videos
  • Tips n Tricks
  • Latest Software
  • Previous Models
  • Other Resources
  • Nautel-contact-icon-support

    Contact Support

    Nautel provides emergency technical support by phone 24 hours a day, 7 days a week. Routine or informational support requests are handled Monday to Friday, 8:00 a.m. to 8:30 p.m. Atlantic Time.

    Support request forms, fax or email will be responded to within one business day. To expedite your call have the following information ready:

    • Station Call Sign
    • Transmitter Model #
    • Transmitter Serial # (if more than 1 of same type)

    North America Toll Free: 1.877.628.8353
    International: +1.902.823.5100
    India: +91 7042694841

    North America & International:

    Online Support Request: Support Request Form

    Start Live Chat

  • Support Request Form
  • RMA Instructions & Request Form
  • Parts Quotation Request
  • Update Your Account
  • Meet Your Support Team
  • Nautel-support-icon-training


    Nautel's SBE-certified broadcast training programs combine classroom and hands-on laboratory work to help develop valuable skill sets, reduce down time, and make the most of your technology investment.

  • Training Schedule
  • Broadcast Transmitter Training
  • RF Basics Training
  • GV Series Training
  • NV Series Training
  • XR Series Training
  • NX Series Training
  • Register for Training
  • Nautel-support-icon-policies


  • Purchase Orders
  • Installation & Commissioning
  • Extended Warranties
  • Repairs & Exchange
  • Nautel-support-icon-NUG


    Membership in the Nautel Users' Group is an excellent way to receive technical content, education and meet with your peers to get more out of the Nautel platforms, products, and technologies that you are interested in.

  • The NUG: What is it & Why Join?
  • Register
    Sign In